Skip to main content
This page applies to v2 of the Sendcloud API and is no longer maintained. Read the updated version of this page for API v3.
Tracking statuses cover all of the delivery “milestones” across the shipping journey. They also indicate when an action has been made (e.g. Delivery method changed) or an action is required by the recipient (e.g. Ready for collection) or by the sender (e.g. Address invalid). Certain delivery milestones also trigger the sending of tracking notifications, which you can configure in the Sendcloud platform.

Status definitions

Sendcloud consolidates all the variations of status messages received by different carriers into a readable format. This corresponds with the parent_status field in the response body from the Retrieve tracking information of a parcel endpoint.